you may either keep your registration and have it applied to the postponed date (which will happen automatically) or contact ACerS Customer Service for a full refund. You can reach a customer service representative at customerservice@ceramics.org or 1-866-721-3322 (toll free U.S. only) or 1-614-890-4700 (outside U.S.).

If you currently have a reservation with the Hilton Panama within our ACerS room block, those rooms are all being canceled automatically. Visit the Hotel & Travel link to rebook your hotel room for November.

This decision, which was not taken lightly, is based on guidance from the WHO and the CDC, as well as local government and public health authorities of our conference venue.

We considered the emphasis in the near term for “social distancing,” as well as evolving guidance from the Centers for Disease Control and Prevention and government officials to restrict the size of gatherings, and felt the best course of action was to reschedule. We made these decisions with the health and welfare of our attendees, volunteers, and staff in mind.

We appreciate the efforts of our organizers, volunteers, vendors, and partners to work with us and respond to a fast-changing situation in a way that allows us to continue to serve our members and mission. And we will continue to monitor the situation closely and make future decisions as needed.

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