This was the lead lecture at the PACRIM8 conference in Vancouver in June 2009. How often does a major company publicly explain and acknowledge its past mistakes, and reveal – in depth – how it is turning itself around?
In this excellent video, Miller describes how Corning fought its way back from a “near-death experience” to reestablish itself as an innovation leader. This is a candid and detailed presentation about the problems Corning faced and the processes the company used to identify and unify the company around a strategic plan based on its core strengths. 51 minutes.